Encyclopedia Tips: What should I do if the fingerprint safe cannot be opened?

Problem 1: The system responds slowly or not at all after pressing your finger. Possible causes and solutions:

1. Low battery power is often the main reason for slow responses. Make sure to replace the battery if it's running low.

2. Dry skin can interfere with the sensor’s ability to read your fingerprint. Try moistening your fingers before trying again.

Problem 2: Difficulties in recognizing registered fingerprints. Causes and solutions:

1. Ensure that your finger is placed correctly on the sensor. Press firmly and evenly for best results.

2. If the fingerprint wasn’t properly captured during registration, re-register your fingerprint for better accuracy.

3. Some fingers may have less distinct patterns. Try using a different finger for better recognition.

4. Again, dry fingers can cause issues. Keep your hands hydrated for smoother operation.

Problem 3: After pressing the "START" button, the screen lights up but nothing is displayed, and the buzzer sounds. Possible causes and solutions:

1. A low battery could be the issue. Replace the battery as soon as possible to restore normal function.

Problem 4: Pressing any key has no response. Causes and solutions:

1. If the battery is completely drained, use an external power source to open the safe, then replace the internal battery immediately.

2. Sometimes, a simple restart can fix the issue. Unplug the device and reconnect it, then try again.

These troubleshooting steps should help resolve most common issues. If the problem persists, contact customer support for further assistance. Regular maintenance and proper usage will ensure your fingerprint safe works smoothly for years to come.