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"One World" bought furniture for half a year, the goods have not yet been completed, consumers, stores and stores have fallen into a circle of disputes when a bed ticket and new furniture are linked together, leaving the Anshan citizen Xu Qingju in addition to depression or depression. "The seller always stated that the day is for delivery, but this is half a year later, the furniture has not been delivered yet, which is obviously a conditioning person!" On May 22, Xu Qingju said angrily. When she put the seller and the mall together in court, and held the verdict of winning the case, she found that she was involved in the Luohuan dispute that can only be described as "chaotic". Consumers: Half-year goods have not arrived yet. On November 9 last year, Anshan citizen Xu Qingju specially took a car to Shenyang to buy furniture. Finally, he selected a set of furniture worth 36,000 yuan in the Luogelangs furniture store in Shenyang World Home. And paid the owner 5,000 yuan prepayment. Xu Qingju said that because some furniture stores in Anshan paid the money directly to the owner, they did not think much at the time and handed the cash directly to Wang Bin. The other party opened a "contract" for the world home. "In mid-November, I received a call from the owner. She urged me to pay the full amount. I also said that I could pick up the goods after half a month. I feel that the shops in the big shopping malls can’t be fooled, so I sent her all the money. Money." Xu Qingju said. But what makes Xu Qingju angry is that until now, the furniture he bought has not been delivered. "In general, the day will be delivered, but it will be delayed for various reasons. If the car is broken, the family is hospitalized, etc., this is obviously a conditioning person." Xu Qingju told reporters that for these furniture, she traveled to and from Shenyang and Anshan at least. 20 times, but I never got the furniture, and then the furniture store was easy to change. In desperation, not long ago, Xu Qingju took the owner Wang Bin and a world home together to the court, and finally the court ruled that Wang Bin repaid the arrears. This is because the contract in the hands of Xu Qingju is not signed with Shenyang World Home, the payment is not delivered to a world home, and there is no sign of a world home on the sales service list. According to the agreement of the customer, the world home is responsible for the transaction. Not approved. In this regard, Xu Qingju does not recognize. She believes that although she has handed over the money to the owner, but as a shopping mall operator, a world home should also bear certain responsibilities, can not be a "hands-on shopkeeper", not to mention no hints in the mall. Xu Qingju said that she is very upset now, because the owner said that the goods have been deducted from a world home, and now there is no money. The reporter learned that, in fact, more than Xu Qingju was being fooled. Citizen Sun Linlin told reporters that on February 20 this year, she had an Arhat bed in Wang Bin’s store. Because there was no spot, she paid a prepayment of 2,500 yuan. Wang Bin promised to deliver on March 10, but later It was delayed for a variety of reasons. After that, Wang Bin’s phone could not be dialed. On March 15th, he discovered that his shop was actually closed. Later, he turned to the industry and commerce and the police station for help, but they were all invalid. The owner: Privately collecting money is very common on the morning of the 22nd, the reporter and the owner Wang Bin get in touch, Wang Bin told reporters that she had a deep contradiction with a world home, coupled with frequent customer complaints, further intensification of contradictions, currently A world home has already cleared her out of the store and deducted about 100,000 yuan. She has already sued a world home for this matter. For illegal collections, Wang Bin emphasized that the mall did not force the merchants to collect money, and private collections were not her family's business. The main reason for private collection is because the return of one world home is too slow, and the turnover of the business is not open. If it is cash consumption, it has to wait for a week. If it is used for credit card, it will have to wait for more than 20 days. Regarding the aftermath, Wang Bin said that she is willing to repay the arrears of these consumers with goods that have been temporarily detained by a world home. One World: It will also sue the industry. "This store now owes more than 100,000 yuan to consumers. Our shopping mall has already paid 70,000 yuan for her." A world homeowner said that after the inventory, including jewelry, currently The value of the temporarily detained goods is only 60,000 yuan. "Receiving people's money but not giving people goods, saying nothing is useless, the nature of the industry is very bad, because of this, the mall only cleared her out." A world homeowner said. Subsequently, the person in charge showed the reporter a suspension agreement. The person in charge said that, in fact, on September 1 last year, the mall had signed a lease suspension agreement with the business, and at the time of the withdrawal, it still owed three months of fees, and has not yet paid. However, I don't know what the subsequent tenants are related to, so that the industry can continue to sell here. At present, the mall has notified the subsequent renters three times to deal with the situation, but the other party does not show up. For the loss of the consumer, the person in charge said that as long as it involves handing over the money to the mall, the mall has already undertaken it, but the store does not consider the contract to be established, which is not under the supervision of the shopping mall. Private behavior of the business and the business. In addition, the world's home furnishing side believes that the sales contract has been completed to inform the business, the first article of the sales contract is that no customer, merchant representative, the cashier of the mall signed and stamped the cashier official seal will not take effect. In response to the saying that the mall is pressing money, a world home is denied. A person in charge of world homes said that cash consumption is returned to the industry the next day, the longest is no more than one week. If it is credit card spending, the rebate does not exceed 10 days. The mall plays the role of “landlord†and receives 1,000 per month. Yuan rent. For the consumers who pay the goods to the industry, a person in charge of the world's home said that the mall helps these consumers to coordinate with the public security department, and solve the problem of handing over the money to the consumers of the shopping malls after the goods are processed. If there is any balance, it will be returned in proportion to the prosecution of these consumers. "In the past six years since the establishment of the shopping mall, it has been a bit of a problem to meet such a thing for the first time." The head of a world home said that the store has real responsibility in management. Next, the mall will also sue Wang Bin, which is also The headquarters has explained that after all, the mall has already put a lot of money.